Empathy & Analysis for DEI

The course starts with a quick definition and history of the use of Diversity, Equity, and Inclusion (DEI) information in people analytics. You’ll learn why DEI analytics is different from general people analytics and why it is worth exploring in the organizational context.

Empathy plays an important factor in DEI analytics and you’ll learn how to empathetically manage perceptions of favoritism or reverse discrimination, while building trust and fostering an open dialogue around DEI in the organization. The course touches upon managing privacy in DEI data collection, addressing stakeholders concerns, and navigating resistance as important obstacles to overcome.

When implementing DEI analytics, you’ll want to make sure you track the appropriate metrics and KPIs for DEI initiatives, while avoiding common pitfalls and biases related to these data analysis. Learn how to utilise intersectionality in DEI analytics and continuously improve it by tracking progress and refining DEI strategies accordingly.

Learn how to develop and implement a DEI strategy. Normally, you’ll start by identifying areas for improvement and setting goals to ensure you develop an evidence-based strategy for promoting DEI. Balancing legal and ethical considerations in DEI decision-making is essential, so this masterclass will touch upon that topic, too.
Your goal is to be able to tailor best practices to your specific organizational context and measure the long-term impact of DEI initiatives on organizational performance and employee satisfaction.

Finally, you’ll have a chance to hear a real-world example of DEI data-driven initiatives and lessons learned from successful (and unsuccessful) DEI programs.